Q: 1. Is there any delay or freeze in the NDI transmission process?
Insufficient bandwidth or incompatible switch Full NDI single-channel transmission requires more than 60M bandwidth. Insufficient bandwidth will cause image blur or freeze. Gigabit/10G switches must be used, and brand devices with POE function are recommended to reduce interference.
Wireless environment interference When transmitting via WiFi (especially 4G aggregation routers), occasional freezes may occur due to signal interference. It is necessary to optimize the network layout or use wired connection instead.
Q: 2. Does it support multi-channel encoding or decoding?
A: A single Full NDI encoder only supports encoding or decoding one signal. Multi-channel needs require multiple devices to be superimposed.
Q: 3. Can the encoding and decoding functions be used at the same time?
A: No. Encoding and decoding cannot be used at the same time. They must be operated through the Web UI configuration interface. If the switch is invalid, check the firmware version or restart the device.
Q: 4. The actual delay is high
A: 1, Full NDI theoretical delay is about 1 frame (20-30ms), but in reality it may reach 50-200ms due to the network environment and terminal performance. It is necessary to optimize the network load and device performance.
2, signal interference, failure to use shielded cables or poor grounding will cause unstable waveforms. It is necessary to check the shield layer welding and stay away from strong electromagnetic interference sources
Q: 5. Director software recognition failed, such as VMIX cannot recognize NDI signal
A: 1, need to check software version compatibility, firewall settings or reinstall the driver,
2, parameter configuration error. Resolution, frame rate and other settings do not match the signal source, resulting in a black screen. You need to adjust the parameters synchronously on the encoder web interface
Q: 6. What power supply method does the NDI encoder support?
A: POE power supply, TYPE-C, 5-18V power supply
Q: 7. What if the customer forgets the account and password set on the Web UI?
A: There is a reset button on the device. Press it for 8 seconds and the device will reset to the factory account and password: (account: root password: admin).
Q: 8. What should I pay attention to when logging into the NDI encoding UI interface?
A: You must be in the same LAN to log in. Change the computer's IP address to 192.168.31.X (not the same IP address as the device). You can modify the device IP after logging in;
Q: 9. What is a FULL NDI encoder?
A: A FULL NDI encoder is a device that can convert video signals into NDI (Network Device Interface) format, supporting high-quality video transmission. It can realize network transmission and is suitable for broadcasting, video production, live broadcasting and other scenarios, achieving low-latency, high-resolution video streaming output.
Q: 10.What video resolutions does the NH1080p FULL NDI encoder support?
A: The FULL NDI encoder supports resolutions from Standard Definition (SD) to Ultra HD up to 4K60Hz. The SZXLCOM NH1080PNDI encoder supports up to 1080p60.